The Campaign for Family-Friendly Trains is a group of parents and carers working for better facilities for children and their families on the UK rail network.
Family-friendly scorecard 2025
Our third family-friendly trains scorecard exposes a UK railway split between pioneering operators learning the lessons for success when it comes to catering for families travelling with young children, and others who continue to fall behind.
The campaign’s scorecard assesses 23 rail operators from across the UK on a number of family-friendly criteria, covering on-train facilities, station accessibility, support services, and information provision. While there are two clear leaders and a growing group of operators beginning to make marginal improvements, five of the country’s major operators serving significant portions of the network (c2c, Govia Thameslink Railway, Great Western Railway, South Western Railway, and TfL Rail) continue to refuse to even respond to the questionnaire.
Read our full analysis and scorecard
Want updates on our campaign’s progress? Join our mailing list!